Brand test

support services 

To release a payment terminal that accepts a credit card with an IC chip to the market, each brand must be certified by performing a brand test that defines test specifications before release.

When you run a brand test for the first time, you'll be confused about how to prepare and run it. Also, when the terminal release time is approaching, brand tests must be completed efficiently .

Support services   

FIME JAPAN provides on-site or off-site support for customers to efficiently conduct brand tests and release terminals quickly. You can choose from the following four menus according to your situation (combination). On-site support

On-site support

An expert engineer visits the site designated by the customer, conducts a brand certification test on a contact / non-contact basis and on a brand basis, checks and analyzes logs, and answers related questions. Support from brand test execution to test report submission.

Debug support  

An engineer with specialized knowledge visits the site designated by the customer, conducts offline testing in accordance with the brand certification test on a contact / non-contact basis and on a brand basis, checks and analyzes terminal requirements and logs, and answers related questions. answer. Supports the debugging phase before production testing.

Log verification support

We mainly analyze and verify card logs for the test results performed by customers, and answer related questions. This support is off-site support without the engineer visiting the customer site. It is mainly provided on an e-mail basis.

Remote support

It mainly answers general questions that do not involve log analysis, such as checking terminal requirements and test contents that occur before the brand certification test and extracting test cases. This support is off-site support without the engineer visiting the customer site. It is mainly provided on an e-mail basis.


Brand

Brand test support for the following brands is available.


American Express

  • Global AEIPS

  • Global ExpressPay

Diners Club International

  • DCI Contact D-PAS

  • DCI Contactless D-PAS

Discover

  • DN Contact D-PAS  (* 1)

  • DN Contactless D-PAS  (* 1)

JCB

  • TCI

  • Contactless TCI

MasterCard

  • M-TIP (Contact)

  • M-TIP (Contactless)

UnionPay International

  • IC Card Testing

  • QuickPass                                                                                                        

Why FIME

FIME has over 20 years of experience in the industry. In addition, we work closely with each brand to ensure that the latest information is always available to our customers.

The on-site support service dispatches a professional engineer with a wealth of experience and knowledge about brand testing, and provides advice to ensure that customer testing proceeds smoothly and ends efficiently.

Underwriting terms and costs

Please contact us for the cost of each support menu and the terms of acceptance. 

Request a quote and product details  

 Contact us